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Effective Date: 16th September, 2025
V Leads Services (“V Leads,” “we,” “us,” or “our”) provides marketing support, data verification, contact management, and CRM assistance for licensed real estate professionals.
Head Office: 418 Broadway, Albany, NY 12207, United States
Secondary Office: 30 Nolan Ave, Yonkers, NY 10704, United States
Email: info@vleadservice.com
We comply with applicable U.S. marketing and privacy laws, including the CAN-SPAM Act, Telephone Consumer Protection Act (TCPA), and relevant state privacy laws such as the California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), where applicable.
• Service & Account Data: Requests, project scopes, preferences, support chats, and ticket history.
• Content You Provide: Forms, files, or contact lists submitted for verification or management.
• Payment Information: Payment is processed by secure third-party providers. We do not store complete credit or debit card numbers.
• Technical Data: Internet protocol (IP) address, device type, browser information, pages viewed, and cookies or similar technologies.
We use collected data to:
• Provide, operate, and improve our services.
• Verify information and maintain quality control.
• Communicate regarding quotes, onboarding, deliverables, invoices, and customer support.
• Prevent fraud, ensure security, and comply with legal obligations.
• Conduct aggregated analytics to improve website performance and user experience.
Legal Bases for Processing: Your consent, performance of a contract, and our legitimate interests (e.g., service improvement and security).
We may share your information only as described below:
• Service Providers: CRM platforms, email services, cloud hosting, analytics providers, and payment processors that operate under strict contractual obligations.
• Affiliates/Operations: Our U.S. and Canadian affiliates for service delivery.
• Legal/Regulatory: When required to comply with law, enforce agreements, or protect our rights and the safety of others.
No Sale of Personal Data: We do not sell personal information. Where “sale” or “sharing” is defined under state privacy laws (e.g., California), we do not sell or share information for cross-context behavioral advertising.
Your information may be processed in the United States and Canada. We implement contractual safeguards and restrict access to a need-to-know basis.
We retain records as long as necessary to provide services and meet legal or financial obligations, after which we securely delete or anonymize them. Inactive accounts are typically retained for up to 24 months, unless a longer period is required for compliance or dispute resolution.
You have the right to:
• Access, Correct, or Delete your information (subject to legal exceptions).
• Opt Out of Marketing Emails at any time via the unsubscribe link.
• Opt Out of SMS Messages by replying “STOP” (reply “HELP” for assistance).
• California Residents: Request access or deletion of personal data and limit use of sensitive information.
Submit requests by emailing info@vleadservice.com with the subject line “Privacy Request.”
We use essential, functional, and analytics cookies to enhance performance. You can manage or disable cookies in your browser settings, though some features may not function properly if cookies are disabled.
Message frequency varies. Standard message and data rates may apply. Consent to receive communications is not a condition of purchase. Reply STOP to opt out or HELP for assistance. See our separate SMS Terms for additional details.
We maintain reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Our services are intended for business users age 18 and older. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.
If you have questions or requests regarding this Privacy Policy, please contact us:
Email: info@vleadservice.com
Address: 418 Broadway, Albany, NY 12207, United States
V Leads Services is a marketing consulting and support company. We do not act as a brokerage, list or sell property, or resell leads. All of our outreach and communications are carried out by humans only, with no autodialers or robocalls, and every interaction is consent-based. We comply with all applicable regulations including TCPA, CAN-SPAM, DNC, CCPA/CPRA, and the Fair Housing Act. Clients remain responsible for their own outreach activities, and we provide documentation and tools to help them remain compliant.
30 Nolan Ave, Yonkers, NY 10704, United States
10:00 A.M. to 08:00 P.M (ET)
All card payments are processed securely through our PCI-compliant processor’s hosted checkout or via official invoice links. We never store or directly handle cardholder data. Payments are accepted only under the official business name V Leads Services, and any requests made outside of these official channels should be reported immediately for verification.