[ POLOICY ]

Privacy Policy

This Policy governs the information practices of  V Leads Services and its affiliates or subsidiaries (“we,” “us,” and “our”) regarding your utilization of the Services offered on V Leads Services websites, products, tools, promotions, and any other services referencing this Policy. By agreeing to this Policy, you authorize V Leads Services, its corporate parents, affiliates, and partners to send you telemarketing promotions through automated telephone dialing systems, artificial or prerecorded voices, and text messages for products or services that may be of interest to you, beyond those for which you have already applied. However, your agreement to this policy is not mandatory for purchasing any property, goods, or services.

We reserve the right to amend this Privacy Policy at any time and for any reason, with the “Last Updated” date reflecting such changes. You will be notified of any modifications through the updated Privacy Policy on the Site, and you waive the right to receive individual notice for each change. Prior to using or submitting any information through or in connection with the Services, please carefully review this Policy. By accessing any part of the Services, you agree to the collection, use, and disclosure of your information as described in this Policy. If you disagree with this Policy, please refrain from using the Services.

As we enhance and diversify our services, we will regularly evaluate and update this Policy, with all changes being published on our website. In the event of significant alterations to this Policy, we will notify you as mandated by law. Your ongoing use of the Services indicates your acceptance of the updated Policy terms.

1. Information We Collect

We collect information through various means, including actively and passively, such as when you directly provide information to us or when we collect information from your browser or device.

Direct Information You Provide to Us There are many ways we may collect information from you, including when you:

  1. Respond to our communications or engage in communication with us.
  2. Create an account with us.
  3. Use features that require your information to work properly.
  4. Participate in a survey.
  5. Provide feedback to us.
  6. Request specific features, such as newsletters, updates, or other products.
  7. Share user content, including comments, on any of our Services.
The information you provide directly to us may include, but is not limited to:
  1. Your Name
  2. Email Address
  3. Physical addresses, including your place of work
  4. Phone number
  5. Birthdate
  6. Details about properties you are interested in and your preferences related to home searches. Photographs and audio/video content
  7. Financial information
Information that is passively or automatically gathered:
  1. Device/Usage Information: We automatically collect specific information about the computer or device you use to access the Services. This includes data such as your IP address, geolocation information, unique device identifiers, IMEI and TCP/IP address, browser types, browser language, operating system, mobile device carrier information, the state or country from which you accessed the Services, and other information related to how you interact with the Services. We may use third-party analytics providers and technologies, including cookies and similar tools, to help collect this information.
  2. Cookies and Other Electronic Technologies: We may collect information about your use of the Services through Internet server logs, cookies, and tracking pixels. Cookies are small text files that are placed on your computer when you visit a website, enabling us to recognize your computer, store your preferences and settings, and enhance your user experience by delivering content and advertisements specific to your inferred interests. Tracking pixels are electronic tags embedded in websites, online ads, and email, used to provide useful information and to measure the popularity of the Services and associated advertising. You can manage the use of cookies and other technologies through your browser settings.
  3. Location Information: Our collection of location data may encompass various types, ranging from general to more specific data obtained through GPS-enabled functionality on mobile devices. This information is utilized to personalize the Services with location-based features and content. We employ this data to enhance the Services and offer location-centric functionalities. In order to provide tailored content and advertising, we may share your location information with our partners, vendors, or advertisers. If you prefer not to share this information with us, you have the option to disable location-tracking functions on your device.
  4. Data from Third Parties: We may gather information concerning you or others via our affiliates or non-affiliated third parties. These third parties maintain their own policies for managing your data. Additionally, we may acquire supplementary information from third parties, such as details for identity verification or trustworthiness assessments, aimed at fraud prevention or ensuring safety. This data may be amalgamated with information gathered directly from you through the Services or from other products or services we offer.
  5. Gathering Information Across Personal Devices: Utilizing the data we collect, including login details, IP addresses, hashed email addresses, and unique identifiers for mobile devices, we endeavor to identify or locate the same users across various browsers or devices. This enables us to customize content, features, and advertising, ensuring a cohesive experience across the devices you utilize to access the Services. We may collaborate with service providers to facilitate this process.

2. Disclosing Your Information:

Under certain circumstances, we may need to disclose or share your information with non-affiliated third parties. These circumstances include:

  1. Your consent: We may disclose your information to third parties upon receiving your explicit consent. For instance, if you are collaborating with a real estate brokerage, we may share your information with said brokerage and its Members.
  2. Service providers and subcontractors: We may provide select third parties and subcontractors with access to or share your information if they perform services on our behalf, such as marketing, customer support, or legal services.
  3. Collaboration with Business Partners: In instances where we form partnerships with other businesses to provide products and services, we may share your information with these partners.
  4. Safeguarding V Leads Services and Others: We reserve the right to access, preserve, and disclose your information if mandated by law or if we genuinely believe such action is necessary to protect our rights, property, or personal safety, as well as those of our Members, affiliates, users, or the general public.
  5. Public record information: Information about home sales and purchases, such as the buyer’s name and address, the price paid, and property taxes, are part of the public record. We may disclose some of this information to others.

3.Online Analytics and Advertising:

  1. Analytics We may use third-party web analytics services, such as Google Analytics, to collect and analyze the information discussed above. These service providers collect information, including your IP address, through various analytics technologies mentioned in the “Cookies and Similar Technologies” section. They use this information to evaluate your use of our Services, track usage trends, prevent fraud, and provide certain features to you. If you receive an email from us, we may use analytics tools like clear GIFs to capture data such as when you open our message or click on any links or banners our email contains. This data helps us evaluate the effectiveness of our communications and marketing campaigns. We may also use Adobe Analytics to analyze and optimize our website’s performance, advertising, and content.
  2. Online Advertising: We rely on third-party advertising technologies to deliver relevant content and advertisements on our Services and other websites you frequent. We collaborate with website analytics and advertising partners such as Google, Doubleclick Campaign Manager, and Facebook to display V Leads Services ads on third-party publisher websites. These partners may place cookies on your device’s web browser to personalize ads based on factors like the page’s content, demographic data, user-generated content, and other information we collect from you. Furthermore, we may authorize other third parties, like ad networks and ad servers such as Google Analytics and DoubleClick, to serve tailored advertisements to you on the Services, other platforms, and in various applications. These parties may access their own cookies or other tracking technologies on your device, and we may furnish them with your de-identified customer information, such as email addresses, to target or retarget you with ads. Please note that we do not govern any opt-out links, and even if you opt out, you may still receive advertisements. In such instances, the advertising will not be personalized based on your interests.

4. Notice regarding Do Not Track (DNT):

The Do Not Track (DNT) feature is a privacy preference that can be set by users in certain web browsers. We currently do not acknowledge or react to DNT signals initiated by browsers because the Internet industry is still working to define the precise meaning of DNT, what it takes to comply with DNT, and a unified approach to handling DNT.

5. Managing Your Data

To maintain the accuracy of your information, you have the option to access and amend certain data in accordance with applicable laws. Should your provided information undergo changes or become inaccurate, it’s imperative to promptly notify us for updates. While certain information may remain visible to V Leads Services, you can request deletion or modification through the Services or by contacting us via email at . Upon your request, we info@vleadservice.com will close your account and proceed to remove your information as expediently as possible. It’s important to note that we may retain information from closed accounts for various reasons, including, but not limited to, legal compliance, fee collection, dispute resolution, investigation assistance, enforcement of our Terms of Use, and any other purposes permitted by law that we deem necessary at our sole discretion. However, once you transmit content through the Services, you may not have the ability to alter or remove it.

6. Consent to Data Transfer

By utilizing our Services, you agree to the processing of your personal data by us in the United States and other countries where our computer systems are situated. It’s important to note that the data protection and privacy regulations in these jurisdictions may not provide the same level of protection as in other regions worldwide. Additionally, you consent to the transfer of your information to these jurisdictions, even if they do not offer a level of protection equivalent to that required in your jurisdiction of residence. This agreement extends to the processing of your data as outlined in this Policy.

7. Children’s Privacy

Our Services are not intended for children under the age of 13. If we become aware that we have collected personal information from children under 13, we will take reasonable steps to delete it as soon as possible, as required by the Children’s Online Privacy Protection Act.

8. Security

We have established administrative, technical, and physical safeguards to mitigate unauthorized access, use, or alteration of your information. Nonetheless, we cannot assure that these measures will thwart every unauthorized attempt to access, use, or disclose your information, as complete security in electronic transmissions is not guaranteed. It is your responsibility to uphold the security of your account and safeguard access to your devices to prevent unauthorized entry to the Services. If you suspect any unauthorized access to your account, please promptly notify us at info@vleadservice.com. We shall not be held liable for unauthorized access resulting from information or devices acquired from you by others.

9. Third-Party Links and Services

Our Services may include links to third-party websites, applications, and services. However, we do not oversee the privacy practices of these sites and services. We recommend that you review their privacy policies when accessing them.