Menu
This Virtual Assistant Services Agreement (“Agreement”) is entered into by and between V Leads Services (“Company”) and the undersigned client (“Client”), collectively the “Parties.”
The Company agrees to provide virtual assistant (“VA”) services to support real estate professionals (including Realtors and Brokers) in administrative, marketing, and client-coordination tasks tailored to the Client’s operational needs.
Examples of covered tasks include, but are not limited to:
A dedicated Virtual Assistant will be assigned within five (5) business days of this Agreement’s effective date.
The assigned Virtual Assistant will work five (5) days per week, up to ten (10) hours per day for the duration of this Agreement. Services will be performed remotely unless otherwise agreed in writing.
The Client agrees to:
Provide timely feedback on deliverables and service performance.
This Agreement shall commence on the date of the last signature (“Effective Date”) and continue for 30 days. It will automatically renew on a monthly basis unless either Party provides written notice of termination at least seven (7) days before the next billing cycle. Payment for each renewed month is due in advance and remains non-refundable.
Because virtual assistance is a time-based professional service, no refunds are provided once payment is made, except in the limited case where:
– The Company fails to assign a Virtual Assistant or fails to commence services within the Service Delivery timeline in Section 3.
Any approved refund is limited to the unused portion of the most recent billing cycle.
The Company observes all U.S. national public holidays. Services may be paused or delayed on these dates, and timelines will adjust accordingly. If the Virtual Assistant or Company plans additional leave, the Client will receive at least seven (7) days’ notice.
Both Parties agree to keep all proprietary and client-related information strictly confidential. The Client is responsible for limiting credentials and permissions to what is necessary for task completion. The Company is not liable for misuse of credentials due to Client negligence.
The Company’s total liability under this Agreement shall not exceed the total amount of service fees paid by the Client in the three (3) months preceding any claim. The Company shall not be liable for indirect, consequential, or incidental damages.
This document constitutes the entire understanding between the Parties and supersedes all prior agreements, discussions, or communications written or verbal relating to the subject matter.
V Leads Services is a marketing consulting and support company. We do not act as a brokerage, list or sell property, or resell leads. All of our outreach and communications are carried out by humans only, with no autodialers or robocalls, and every interaction is consent-based. We comply with all applicable regulations including TCPA, CAN-SPAM, DNC, CCPA/CPRA, and the Fair Housing Act. Clients remain responsible for their own outreach activities, and we provide documentation and tools to help them remain compliant.
30 Nolan Ave, Yonkers, NY 10704, United States
10:00 A.M. to 08:00 P.M (ET)
All card payments are processed securely through our PCI-compliant processor’s hosted checkout or via official invoice links. We never store or directly handle cardholder data. Payments are accepted only under the official business name V Leads Services, and any requests made outside of these official channels should be reported immediately for verification.